Privacy Policy
This Privacy Policy describes how The Daily Grind ("we," "us," or "our") collects, uses, and shares personal information of customers and visitors to our cafe and website (thedailygrindseattle.com). We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and date of birth. We collect this information when you create an account, place an order online, sign up for our newsletter, participate in a survey, or contact us directly.
- Payment Information: When you make a purchase, we collect payment information, such as your credit card number, expiration date, and billing address. This information is processed securely by our payment processors and is not stored on our servers.
- Order Information: We collect information about the orders you place, including the items purchased, order date, and delivery address. This helps us fulfill your orders and provide customer support.
- Device Information: We automatically collect certain information about the devices you use to access our website, including your IP address, browser type, operating system, and device identifiers.
- Usage Information: We collect information about how you use our website, including the pages you visit, the links you click, and the time you spend on our site. This information helps us improve our website and personalize your experience.
- Location Information: With your consent, we may collect your location information to provide you with location-based services, such as nearby store locations and special offers.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity and preferences. You can control cookies through your browser settings. See our Cookies Policy for more details.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To fulfill your orders, process payments, provide customer support, and respond to your inquiries.
- Personalizing Your Experience: To personalize your experience on our website, recommend products and services that may be of interest to you, and provide you with targeted offers and promotions.
- Improving Our Services: To analyze usage data, identify trends, and improve the functionality and content of our website and services.
- Communicating with You: To send you newsletters, promotional emails, and other marketing communications about our products, services, and events. You can opt out of receiving these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Protecting Our Rights: To protect our rights and property, prevent fraud, and enforce our terms of service.
- Marketing: To provide targeted advertisements to you, and to measure or understand the effectiveness of the advertising we serve to you.
How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with service providers who perform services on our behalf, such as payment processing, data analysis, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share information with our business partners to offer you products, services, or promotions that may be of interest to you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
- With Your Consent: We may share your information with third parties with your consent or at your direction.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your payment information and other sensitive data during transmission.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. Your continued use of our website and services after the posting of changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
The Daily Grind
150 Pike Street
Seattle, WA 98101
Email: [email protected]
Phone: (206) 555-1212
Data Protection Officer: Elias Vance, [email protected]
Last Updated: October 26, 2025